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The Kingswood Surgery
Kingswood Road, Tunbridge Wells, Kent, TN2 4UH
Tel: 01892 511833
Fax: 01892 517597
Out of Hours: 111 ***

Repeat Prescriptions

There are several different ways to order your prescription. You can tick the items you require on the white part of your prescription, and leave it in the box at Reception. If you do not have the white section then please ask for a copy at Reception. Prescription requests left before 9am will be ready for collection after 2pm TWO working days later, at the surgery.

We have an excellent relationship with our local pharmacies, when you ask for a repeat prescription you can also ask for it to be delivered to any of the Chemists listed on the bottom of your repeat request slip. Tick the box indicating which Chemist you would like to use. You should allow 3 working days for your medication to be prepared ready for you to collect directly from that Chemist.

Prescriptions may also be requested using the website. If you need assistance or have a query about your prescription, please speak with a Prescription Clerk who is available every morning between 0900 - 1300. Press option 3 when you dial the main surgery number.

We do not accept prescription requests on the telephone, as it is medically unsafe to do so.

Prescription Ordering Direct

Call the NHS Prescription Ordering Direct service (POD) on 01732 375262, it is an easy way for you to order your repeat prescription.
You can call from the comfort of your own home – there’s no need to go into your GP practice or pharmacy.
You’ll also speak to a trained prescription clerk who can discuss your needs and can ensure that you’ll only order medication when you need it – saving the NHS money to spend on other important services.
This service launched on the 9th January 2017 and is available Monday to Friday (excluding Bank Holidays) from 8am to 4 pm for patients.

Who will you be talking to?
The POD will be staffed by dedicated, experienced and fully trained prescribing clerks and clinical members of the Medicines Optimisation team at the NHS West Kent Clinical Commissioning Group. They will have access to all repeat prescription records and immediate access to your GP practice should the need arise. This is all private and confidential and your personal information is secure. You can continue to use the same pharmacy. If your pharmacy manages your repeat medication on your behalf, and orders prescriptions from your GP this agreement will no longer be valid, your pharmacy should be aware of this change . If you have a current arrangement with a pharmacy to deliver your prescription then this will still continue. Once you have made the telephone call your prescription will be authorised by your usual GP and will then be available from your nominated pharmacy in the time frame normally specified by your practice (usually 72 hours) for collection or delivery
Further Information
Call NHS Prescription Ordering Direct (POD) on  01732 375262. If you have any queries please contact the team on

Electronic Prescribing Service (EPS)

This is a service which allows the GP to send your prescription request electronically to your chosen Pharmacy. This saves the need for the pharmacy to collect the paper prescription from the surgery. Please nominate your chosen pharmacy on your prescription request, and mark "send EPS". You will still need to request your medication from us in the usual way.

Request a Prescription using the new service

If you have registered for the new service by showing your ID at the surgery, use the Patient Access button to log on:

If you have not yet registered for the new service, then please CLICK HERE to be re-directed

You can use the form below to order your medication, but it will not remember your details for next time. Please use the new service (above) if you have registered

NOTE: You can save your details and automatically populate this form by creating an account.
Click here to create an account or login.
Secure Prescription Request Form

Please fill in the form below to request your repeat medication online.

Complete the form below for each medication and strength on your repeat prescription. You will need to tick the 'Required' box if you require the item this time.

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