Surgery Opening Times
Telephone lines are open on weekdays only between 8.00am and 6.30pm
Surgery opening times are Monday to Friday between 8.00am and 6.30pm
We provide extended opening hours aimed at assisting workers, two mornings a week. These additional appointments are available for pre-booking only and are available on Monday and Wednesday mornings between 7.10 - 7.50 with both Doctors and Practice Nurses available. There are also Doctors appointments available on the first Saturday in every month between 8.30 and 12.00
These additional appointments are prebookable only. Other surgery facilities are not available.
We have morning, afternoon and evening surgeries, with home visits taking place in between. Appointments are 10 minutes in length and are for one person only.
Please cancel your appointment if you are unable to keep it. You can cancel your appointment by completing the on line form, clicking the patient cancellation button on the front page of the website or by telephoning the surgery. If you cancel in good time, someone else may be able to use that appointment.
Booking Appointments Online
Booking on-line is also available. To use this facility please obtain a user name and password from a member of the Reception Team who will be pleased to assist.
How to See A Clinician
All patients are seen by appointment only. It is not possible to accommodate patients who arrive at the Surgery without an appointment so please telephone and arrange a convenient time first. To ensure continuity of care we would ask that where possible you arrange to see your usual doctor, although we recognise, that this will not always be possible as some of the doctors work part-time. If you have an urgent problem you may be asked to see any of the clinical staff. Appointments can usually be booked up to four weeks in advance.
Urgent Cases / Telephone Triage
If your condition is such that it cannot wait until the next routine appointment, please tell the receptionist that you need to be seen that day. If there are no appointments available, you will be telephoned by a practitioner who will then make arrangements for you to be seen as necessary. Triage is carried out twice each day between 10.00am to 10.30am and 3.00pm to 4.00pm.
Practitioners usually have telephone appointments available at the end of morning surgery. You will be given a five minute telephone appointment at an arranged time.
Practice Nurse Appointments
Nurses appointments are available Monday to Friday from 7.30am - 6.00pm.
Their main duties include:
- Immunisations for travel and against tetanus and flu
- Cervical smears
- Routine checks such as blood pressure or weight
- Taking blood and administering regular injections
- Ear syringing
- Removal of stitches and assisting GP’s with minor surgery
- Children's vaccinations
- Health Promotion
How To Avoid Waiting
Please consider your need; you may not always need to see or speak to the doctor. We have a range of professionals available to help, including our Practice Nurses. Our Medical Secretaries are able to offer assistance with all general queries. They are available to take calls between 9.00am and 12.00 noon.
For enquiries regarding hospital appointments please ring 0845 155 2345.
Our Prescription Clerk will be pleased to deal with prescription queries between 9.00am and 2.00pm.
Cancel Your Appointment Online
If you are unable to keep your appointment to see the Doctor or the Practice Nurse, it would be appreciated if you would telephone to cancel the appointment as early as possible, so that the appointment time can be given to another patient.